FREE SHIPPING $49+
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Free standard shipping on orders over $49
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cs@zevalux.com. We will reply within 48 hours upon receipt.
Learn moreProcessing Time: All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time: Please allow 5-14 business days for delivery. Delivery times may vary depending on your location and the shipping carrier. We do our best to ensure prompt delivery and provide tracking information for your convenience.
Shipping Costs: We provide Free Shipping to US address on Standard shipping delivery option for qualified purchases of $49 or more before tax. This offer is not valid on Expedited Shipping or other faster ship method.
Tracking Information: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package and estimate the delivery date.
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