Sterling Silver Italian Unisex Rope Chain - 18"-30" Made in Italy

Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at cs@zevalux.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at cs@zevalux.com. We will reply within 48 hours upon receipt.

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Shipping

Processing Time: All orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time: Please allow 5-14 business days for delivery. Delivery times may vary depending on your location and the shipping carrier. We do our best to ensure prompt delivery and provide tracking information for your convenience.

Shipping Costs: We provide Free Shipping to US address on Standard shipping delivery option for qualified purchases of $49 or more before tax. This offer is not valid on Expedited Shipping or other faster ship method.

Tracking Information: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package and estimate the delivery date.

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